1. About these terms
These Terms and Conditions govern your use of the CabSetu mobile app and website (together, the "Platform"), operated by CabSetu ("we", "us"). By creating an account or using the Platform, you agree to these terms. If you do not agree, please do not use the Platform.
2. Eligibility and accounts
CabSetu is a business-to-business platform for cab and travel operators in India. To register, you must be at least 18 years old and authorised to act for the business you represent.
- You sign in with a mobile number verified by one-time password (OTP).
- Information you provide about yourself, your company, vehicles and drivers must be accurate and kept up to date.
- You are responsible for all activity on your account and for keeping access to your number secure.
3. How the marketplace works
Operators can post requirements for vehicles, post vehicle availability, and make, accept, counter or decline offers. When an offer is accepted, a deal is formed directly between the two operators.
CabSetu is an intermediary that connects operators. We are not a party to any deal, do not provide transport services, and do not own or operate any vehicles.
4. Your responsibilities
- Hold all permits, registrations, insurance and licences required to operate the vehicles and drivers you offer.
- Assign a suitable vehicle and driver and share trip details before the agreed deadline.
- Honour the price, schedule and terms agreed in each deal.
- Comply with all applicable laws, including the Motor Vehicles Act, 1988 and local transport rules.
5. Payments between operators
Payment terms (cash or online) are agreed between operators and shown on each demand. Unless stated otherwise, CabSetu does not collect, hold or process payments for trips, and is not responsible for any payment dispute between operators.
6. Subscriptions and fees
All features are currently free during our launch period. We may introduce paid plans in the future. We will give you clear notice before any fee applies, and you can choose whether to subscribe.
7. Prohibited use
- Posting false, misleading or duplicate requirements or offers.
- Impersonating another person or business.
- Harassing, abusing or spamming other operators.
- Scraping, copying or reverse-engineering the Platform.
- Using the Platform for any unlawful purpose.
8. Liability
The Platform is provided "as is". To the extent permitted by law, CabSetu is not liable for the conduct of any operator or driver, the condition of any vehicle, trip delays or cancellations, or any loss arising from a deal between operators. Our total liability to you for any claim is limited to the fees you have paid us in the 12 months before the claim.
9. Suspension and termination
We may suspend or close accounts that breach these terms or harm other users. You may stop using the Platform and request deletion of your account at any time from Account settings or by contacting us.
10. Governing law
These terms are governed by the laws of India. Courts in Mumbai, Maharashtra will have exclusive jurisdiction over any dispute. We may update these terms from time to time; continued use after an update means you accept the revised terms.
11. Contact
Questions about these terms? Write to [email protected] or get in touch.